Jira Status

Maintenance Notification for Jira and Confluence Platforms (Singapore and Northern California Only)

Update - We understand some customers may have questions regarding the ongoing maintenance for Jira and Confluence. To clarify, the current maintenance impacting Free edition users in Singapore and Northern California during regular business hours does not affect Standard, Premium, or Enterprise customers.
For all Standard, Premium, and Enterprise customers in all regions, Atlassian will continue to utilize established maintenance windows for any infrastructure maintenance activities.
Apr 15, 2025 - 08:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 2025 - 00:00 UTC

Scheduled - Until the end of May 2025, Atlassian plans to perform maintenance on the infrastructure supporting the Jira and Confluence platforms.

This maintenance will result in a temporary service outage for Free edition users located in Singapore and Northern California, with a total duration of no more than 120 minutes per customer. The maintenance will be performed during regular business hours in the specified regions.

To learn more, please refer to this community post https://community.atlassian.com/forums/Announcement-articles/Upcoming-Maintenance-Notification-for-Jira-and-Confluence/ba-p/2973795#M6870
Mar 18, 2025 00:00 - Jun 1, 2025 00:00 UTC

About This Site

Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content Operational

Create and edit Operational

Authentication and User Management Operational

Search Operational

Notifications Operational

Administration Operational

Marketplace Operational

Mobile Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

Automation Rule execution is delayed

Resolved - Between 13:00 UTC to 23:00 UTC on April 23, 2025, we experienced automation rule execution delays for Confluence, Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. The issue has been resolved and the service is operating normally. For some high volume customers who regularly have rule throttling, there may be an extended period to clear full backlogs. For those high volume customers we expect any extended period rule throttling to be resolved by 07:00 UTC on April 24, 2025.
Apr 23, 23:35 UTC

Update - New executions are continuing to run without delay. Remaining delayed executions will complete in approximately one hour. We will continue to monitor the progress and provide an update within the next hour.
Apr 23, 22:11 UTC

Update - New executions are running without delay. Remaining delayed executions will complete in the next 2 hours. We will continue to monitor the progress and provide an update within the next hour.
Apr 23, 21:09 UTC

Update - A majority of new automation executions are running without delay. Remaining delayed automation executions should be completed within 3 hours. We will continue to monitor the progress and provide an update within the next hour.
Apr 23, 20:12 UTC

Monitoring - We have applied significant mitigations and the majority of delayed automation executions should be completed within 2 hours. Some customers may experience some delay in some executions during the 2 hours following. Rule execution delays should be mitigated in 4 hours. We will continue to monitor the progress and provide an update within the next hour.
Apr 23, 19:17 UTC

Update - We are still investigating automation rule delays that is impacting some Confluence, Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. The backlog of previous mitigations has decreased and continues to decrease, however some customers may be still be experiencing delays. The backlog of automations is being processed as we continue to apply mitigations and will provide more details within the next hour.
Apr 23, 18:01 UTC

Update - We are still investigating automation rule delays that is impacting some Confluence, Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. Previous mitigations have decreased the average delays across executions, however some customers may be still be experiencing delays. We are applying more mitigations and will provide more details within the next hour.
Apr 23, 16:56 UTC

Update - We are investigating automation rule execution delays that are impacting some Confluence, Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We have applied a temporary mitigation and are continuing to investigate for root cause. We will provide more details within the next hour.
Apr 23, 15:56 UTC

Investigating - We are investigating cases of degraded performance for automation rules for Confluence, Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We will provide more details within the next hour.
Apr 23, 14:18 UTC

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

Jira Software sprint field not visible

Resolved - Between 02:00 UTC to 16:30 UTC April 18, 2025, the sprint field was not visible in issue view and Issue Search / filters were showing empty for the sprint field cell for some Jira customers. The empty sprint field cell issue was mitigated and appearing normally at 08:30 UTC and the issue view impact was mitigated at 16:30 UTC on April 18, 2025

The root cause was a recent code change that caused field to disappear. We have deployed a hotfix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bugs have been addressed and we’re actively working on a permanent fix. The issues have been resolved and the service is operating normally.
Apr 18, 17:31 UTC

Identified - We are investigating an issue with Sprint field is not visible in issue view. Issue search / filters are showing empty for the sprint field cell for all Jira Software customers. We have identified the root cause and expect recovery shortly.
Apr 18, 04:21 UTC

Apr 17, 2025

No incidents reported.

Apr 16, 2025

Users experiencing issues loading some Dashboard widgets in Jira

Resolved - Between 3:30 UTC to 23:00 UTC April 16, 2025, we experienced an issue with loading certain Jira Dashboard widgets for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. The issue has been resolved and the service is operating normally.
Apr 16, 22:57 UTC

Update - We continue to work on resolving the issue with loading certain Jira Dashboard widgets for for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have identified the root cause and are currently deploying fixes. We expect to complete the deployments by 23:00 UTC.
Apr 16, 22:21 UTC

Update - We continue to work on resolving the issue with loading certain Jira Dashboard widgets for for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have identified the root cause and expect recovery shortly. We will provide another update at 22:00 UTC.
Apr 16, 19:03 UTC

Update - We continue to work on resolving the issue with loading certain Jira Dashboard widgets for for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have identified the root cause and expect recovery shortly. We will provide another update at 22:00 UTC.
Apr 16, 19:02 UTC

Identified - We continue to work on resolving the issue with loading certain Jira Dashboard widgets for Jira Work Management, Jira Service Management, and Jira Product Discovery. We have identified the root cause and expect recovery shortly. We will provide another update at 19:00 UTC.
Apr 16, 16:48 UTC

Update - We are continuing to investigate this issue.
Apr 16, 08:12 UTC

Investigating - We are aware of users experiencing issues attempting to load Jira Dashboard widgets. Our team is investigating this issue with urgency.
Apr 16, 06:59 UTC

Error loading objects for Assets in JSM and Jira for some regions

Resolved - Our team has identified the issue causing problems with Assets loading within JSM and Jira and applied a fix. Assets are now functioning as expected across our products.
Apr 16, 01:05 UTC

Update - We are aware of some users experiencing an error such as 'there is a problem loading the objects' when attempting to view Assets in JSM and Jira. Our team is looking into this issue with urgency.
Apr 16, 00:23 UTC

Investigating - We are aware of some users in some regions experiencing an error such as 'there is a problem loading the objects' when attempting to view Assets in Jira. Our team is looking into this issue with urgency.
Apr 16, 00:10 UTC

Apr 15, 2025

Unresolved incident: Maintenance Notification for Jira and Confluence Platforms (Singapore and Northern California Only).

Apr 14, 2025

Issues loading Administration across Atlassian Products

Resolved - Between 00:00 UTC to 01:05 UTC 14 April, users attempting to load the Administration page for Atlassian products. The issue has been resolved and the service is operating normally.
Apr 14, 01:33 UTC

Investigating - We are aware of an issue where users attempting to load the Administration page are instead seeing a blank page. Our team is investigating with urgency and will provide further update as soon as possible.
Apr 14, 00:37 UTC

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.